Cancellation & Refund Policy
Effective Date: [Insert Date]
At Dr. Murugesh Yavagal Centre, we aim to provide quality healthcare services while maintaining a fair cancellation and refund process.
Appointment Cancellation
Patients may request appointment cancellation by contacting our clinic before the scheduled appointment time.
Rescheduling
Appointments may be rescheduled based on doctor availability.
Consultation Fees
Consultation fees are generally non-refundable once the consultation has been completed.
Treatment Charges
Payments made for treatments already initiated or completed are non-refundable.
Advance Payments
If an advance payment has been made for a procedure and the appointment is cancelled within the permitted cancellation period, the amount may be refunded after deducting any applicable administrative charges, where applicable.
Refund Processing
Approved refunds will be processed through the original payment method. Refunds generally take 5–7 business days, depending on the bank or payment provider.
Failed Transactions
If an amount is deducted but the transaction fails, the amount will usually be automatically reversed by the bank or payment gateway. If the amount is not credited within the expected time, please contact us with the transaction details.
Contact
For cancellation or refund assistance, please contact our clinic using the contact details provided on our website.